Tag Archives: good governance

We’re in rehab working with decisions One day at a Time

I’ve got some questions, but they come later, so for those who don’t read to the end, let me say upfront: I acknowledge that alcohol abuse has disastrous consequences for individuals and society, and I empathise with its victims. I believe that each and every life, and death, matters every day. And I believe that a democratic government has the duty to effectively and ethically protect all its people, its constitution and its economy all the time.

So, after our President’s announcement last Sunday, I felt quite alarmed. I was reminded of another episode in 2011 involving government’s response to the same alcohol-related problem in our society. Having made links between the two scenarios, I am left asking several questions. But let’s first look back.

Since 2003, when The World Health Organisation (WHO) figures had rated South Africa one of the most violent countries, with high incidents of rape, abuse of women and children, domestic violence and with one of the highest road accident rates in the world, government departments, including Trade and Industry, Transport, Social Development and Health, together with big business and a number of special interest groups, had been investigating ways of dealing with these social problems and, in October 2010 the government proposed a ban on the advertising of alcohol, including a ban on sponsorship by alcohol companies which, until then, had been among the major sponsors of sport, arts and social development programmes in the country.

In a statement, Dr Aaron Motsoaledi, Minister of Health, stated, “The driving factor behind this is alcohol, the harmful effects of alcohol. We’re not going to pull back about the issues of alcohol control, including the banning on advertising of alcohol. It’s just a matter of time – it’s not a matter of whether, it’s an issue of when. … If saving our people earns us a title of being a nanny [state], I very much welcome that title.” (News24 report 6/9/2011).
According to debates in the media, the decision appeared to be based on the ‘logic’ that people drink more as a result of alcohol advertising (which instils audience identification with and aspirations of “the glamorous lifestyles” portrayed advertisements) and that people behave more irresponsibly and violently as a consequence of excessive drinking. Hence, in another impassioned statement the minister said, “No matter how financially powerful groups and institutions are, no matter how much money they make, I can stake my life that we are going to fight with our bare knuckles to achieve this [ban on alcohol advertising]” (TimesLive report 5/7/11).

In 2011 while lecturing in Communication, Cultural and Media Studies at a university, my post-graduate group conducted a research project on the issues surrounding government’s attempt to ban the advertising of alcohol. It proved a very interesting project because, firstly, it got students excited. Why? It involved the topic of alcohol, so they got into heated discussions and passionate debates and proceeded on a path of learning. Secondly, in the process it taught students about the extent of engagement among all stakeholders – economic, social and political – all trying to solve the problem, albeit with differing perspectives and discourses around it.

In the end, the outcome proved to be a compromise among the different sectors. Government put restrictions on alcohol advertising, the alcohol sector thrived, trade and industry received large taxes from alcohol sales, and social services and health departments committed to training programmes on alcohol abuse, sponsored by the alcohol industry. However, students agreed that government should be looking at the root causes of the problem like joblessness, poor housing, education, and dealing with them in the long term. We are still saying that today.

Back to the present. In rushes COVID19 bringing the lockdown with its many, seemly draconian, restrictions and regulations. As the alcohol ban takes centre stage, I am reminded of that previous scenario and ask myself several questions:
1. What has changed since 2011? The one thing I do know has not changed is the ‘logic’ that drives government’s decision-making.
2. What has happened to that engage-consult-and-compromise position? Whilst I’m not usually a defender of big business, it does appear that the alcohol sector has held up its end of that deal. It’s pumped billions into the fiscus and sponsored many ‘government-led’ social programmes.
3. What has the government itself done between then and now to address the alcohol-abuse problem? Although there are hundreds of rehabilitation clinics and centres around the country, according to Professor Malaka of The University of Limpopo, the standard industry recovery rate is 3%. https://briefly.co.za/40003-complete-list-rehabilitation-centers-south-africa.html . Private institutions, individuals and activist groups seem to be doing more than the government itself.
4. Is our government’s ‘command council’ so bamboozled by the COVID19 crisis that it’s lost its ability to engage and compromise effectively in order to survive? Has the virus left the decision-makers flummoxed, in a complete tizz, making conflicting decisions one day at a time.

Today Government has chosen not to listen to the voices of all key role players, not to compromise, to be selective in who it engages with, instead of acknowledging its own failure in this regard. It prefers to pass the blame, in the name of saving “our people’s lives”. Where’s the logic in basing a blanket ban on alcohol in a democratic country, on violent alcohol abusers who take up COVID beds? Especially, when the lack of beds is the fault of government itself. And in the process, depriving itself of billions of rand in tax revenue, causing the loss of thousands and thousands of jobs, while businesses are crashing and tax-paying civil citizens are forced to comply while suffering the stresses already inflicted by COVID19.

Good Branding is everybody’s business

 

“No man is an island, entire unto itself, but rather a piece of the whole”

And no business can “make it on its own” or say “to hell with the rest”……..

Strategise your branding
                                Strategise your branding

Every business is an integral part of a community, society, country and the world.  And nowadays a concerned public is watching business more closely and able to scratch the surface of your utterances and actions to reveal the true you. What it finds impacts your business reputation.

A business has to start its branding process by exploring its core values. Yes, values. Today there are powerful societal and political forces at play and these are influencing how the public and audiences perceive a business. If your business shows a blatant disregard for certain labour or environmental principles, they won’t like you, even if your product is top-notch.

Strategic brand communication planning is a must for all businesses. Those who don’t engage in strategizing their brand communication will suffer negative consequences that directly impact their operations, stakeholder engagement and reputation management:

  • Strategic branding gives you a sound foundation based on your beliefs and values.
  • A strategy provides the criteria for defining who you are and what you want to achieve; it finds opportunities to focus on your strengths and reformat weaknesses. It differentiates you from the rest, positions you exactly where you want to be and gives you a competitive edge.
  • Identifying who your people or stakeholders are and what their needs and expectations are, gives you the advantage of direct, relevant and meaningful engagement with them.
  •  A strategy ensures that you plan your communication and your actions to reflect and reinforce your values. The integrity of your business ensures ongoing delivery on its promises and achievement of its goals.
  • Strategic planning is a mindful, purposeful process aimed at long-term commitment to stakeholder engagement and relationship building, and addresses issues of sustainability, good governance, ethical branding and reputation, using these as guiding principles in the business.
  • A strategy works from the inside out where your internal goals are aimed at making the ‘outside’ world a better place for all, and ensuring that the people out there want to continue doing business with you – this applies to both commercial and social brands.
  • Strategy is for a good business, it’s good for business and it makes great business sense.

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